Frequently asked questions

Are you a trusted service?

Through the years we have been a coin distributor we have delivered hundreds of millions of coins to thousands of customers. If at any point you dont feel secure you can search the #RockDeals on twitter and see many of our satisfied customers shouting out our service.

Are you secure?

Customer security is a MAJOR priority here at RockBottom. Our site is encrypted so rest assured knowing nobody can access your information and we will never give out any information that pertains to our customers. We also do not store any payment information; all of which is directly handled by the payment provider.

Can you sponsor me?

We're very invested in the growth of the madden community and are constantly on the prowl for people to sponsor. Our owner @Gunsnasty will be taking on any questions regarding a possible sponsorship.Feel free to contact him directly if you feel like a RBM fit.

I have not received my coins, what do I do ?

If you are yet to receive your coins, The most likely reason is because you have yet to submit your photo ID to our fraud prevention team.We always reach out directly after any order which requires verification has been placed but we understand it is easy to miss an email in your inbox !

If this is the case please submit your photo id to and we will then fill the order within minutes !
On the rare occasion that you have not received the product you have purchased after submitting your ID, please contact us via email or live chat. (found at the bottom right hand corner of your screen) We will be more than happy you accommodate you. Please be patient though because we're very busy.

How Do I Buy Coins ??

In order for us to deliver your MUT coins, you will first need to list ANY rated player on the auction house for the buy now price of the number of coins you want to purchase.

This is the way it works:

1) List a player on your Console for the BUY NOW price amount of coins you want to purchase on YOUR Madden Ultimate Team account. NOTE: WE DO NOT COVER EA TAX.

2) Head over to our site, choose your platform (Xbox One, PS4, or PC) and select the number of coins you want to purchase.

3) Follow the instructions provided, fill in your player details and click ‘’Checkout’’.

4) Check-out and enter your payment details to place your order for the coins.

5) Once we receive your order, we will purchase your player within moments.

6) Your coins will have then have been delivered for you to your account to spend in Madden Ultimate Team. Enjoy!

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